DEALING WITH YOUR PEOPLE
ACCORDING TO THEIR TEMPERAMENTS
GENERAL PERSONALITY
CHARACTERISTICS AND WAYS TO MOTIVATE
PEOPLE WITH THESE CHARACTERISTICS.
Be objective, logical, specific,
matter-of-fact, and impersonal. Give
little supervision. Encourage
initiative. Be mild in criticism.
Be enthusiastic and optimistic. Appeal to teamwork and group spirit. Avoid giving excessive details. When necessary counteract optimism with
negative facts. Ask him to repeat
important instructions. Praise or
criticize directly.
Encourage and show confidence in
him. Offset pessimism with
optimism. Help him take first
steps. Give assignments in small
batches. Get his opinions. Supervise closely. Praise directly; be mild in criticism.
Stress immediate gains or financial
reward. Show long-range benefit. Show what he stands to lose. Enforce standards of performance. Praise or criticize directly.
Express confidence in his ability. Ask for his ideas. Explain background of new job but let him
work out details. Appeal to his
imagination. Insist on his being
concrete. Praise his work, not him. Criticize mildly by stressing his good
intentions, giving him an “out” and asking for his suggestions.
Ask for his ideas and opinions. Show him credit and recognition he will
get. Appeal to his desire for power,
prestige, and position. Avoid kidding,
praise directly. Criticize directly but
give an “out.”
Appeal to his desire to accomplish. Give him sufficient details. Ask him to set his own deadlines. Avoid interrupting his work. Praise accomplishments and importance of his
undertaking. Criticize in unemotional, friendly,
way with emphasis on overall objectives.